Privacy Policy for APS Car Park Solutions
Last Updated: March 13, 2026
1. Introduction
APS Car Park Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website, mobile applications, or parking facilities.
2. Information We Collect
We may collect several types of information, including:
- Personal Identity: Name, email address, and phone number provided through contact forms or account registration.
- Vehicle Data: Vehicle Registration Mark (VRM), make, model, and photographs of your vehicle captured by our systems for entry/exit management.
- Transaction Data: Payment details (processed through secure third-party gateways) and parking history.
- Technical Data: IP address, browser type, and usage patterns collected via cookies to improve our website.
3. How We Use Your Information
We use your data for legitimate business purposes, such as:
- Service Provision: Managing vehicle storage and retrieval in our automated systems.
- Payments: Processing parking fees and providing digital receipts.
- Security & Enforcement: Ensuring site safety, preventing fraud, and enforcing parking terms (e.g., managing parking charge notices).
- Support: Responding to inquiries or resolving technical issues.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share data only with:
- Service Providers: Third parties who assist in payment processing, IT hosting, or system maintenance under strict confidentiality.
- Legal Authorities: When required by law, court order, or to protect our legal rights.
- Landowners: Where necessary for the legitimate management of the private land where the car park is located.
5. Data Security
We implement industry-standard technical and organizational measures—including encryption (SSL) and secure servers—to protect your data from unauthorized access or disclosure. While we strive for maximum security, no internet transmission is 100% secure.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and tax obligations. Typically, standard transaction data is held for up to six years.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to update inaccurate or incomplete information.
- Erasure: Request the deletion of your data under certain circumstances.
- Withdraw Consent: Opt out of marketing communications at any time.
8. Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:
Email: [admin@apssolutions.com.my]
Address: [25-UG, 10, Jln Klang Lama, Taman Goodwood, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur]